Neutrino API Terms and Conditions

Firstly, thanks for your interest in our API. The Neutrino API is made available to you on the following conditions. Use of the API constitutes your acceptance of these terms.

Access to the API

1.1 When you create an API account you agree to keep your API keys to yourself and secured so that others may not easily obtain them.
1.2 You agree to ensure that your use of the API does not cause excessive resource consumption by opening in excess of 1000 concurrent TCP connections.
1.3 Use the API in any manner or for any purpose that violates any law, regulation or right of any person.
1.4 We may impose limitations on or block your access to the API at any time if you breach these terms, or at our sole discretion.

Privacy and Data Protection

2.1 By using the API you agree with our: Privacy Policy
2.2 By using the API you agree with our: Data Processing Agreement (DPA)

Intellectual Property

3.1 Intellectual property retrieved through the API or our documentation remains the property of Neutrino API.

End-user License Agreement

The user may:
4.1 Create derivative products using our APIs and data.
4.2 Embed our APIs and data into an unlimited number of server-side software installations.

The user may not:
4.3 Embed our APIs and data into desktop, mobile or client-side software without the protection of a server-side process or strong encryption. That is, you may not embed your API keys within client-side software without reasonable protection of your API keys.
4.4 Allow anyone other than Licensee, Licensee’s employees, Licensee’s contractors or Licensee’s vendors to access our APIs or data without the suppliers express written permission.

Updates to the API and Terms

5.1 We will continue to update the API from time-to-time and may not notify you when we do. However we will avoid making any 'breaking-changes' to the API that would require you to make changes to your applications.
5.2 We will continue to update these terms as our API evolves and we will post those changes on this page.


6.1 We make absolutely no warranties about our API or the data we provide you. However we do our best to ensure our data is accurate and up-to-date at all times.
6.2. Any and all liability and responsibility of Neutrino API to you or in connection with the API, is excluded in respect of any and all loss or damage, whether direct or indirect, including, without limitation, loss of profits, loss of data, loss of business or anticipated savings, general and special damages, and consequential and incidental loss.
6.3 These Terms will be governed by and construed in accordance with the laws of New Zealand.

Service Level Agreement (SLA)

7.1 100% availability is our primary goal and we guarantee that our API service will be available at least 99.999% of the time in any given monthly billing period. This mandates that Neutrino API will be unavailable for no more than 5 minutes and 15 seconds per year. If we fail to meet this guarantee, you will be eligible for a credit, as follows: the equivalent of one (1) day's Service Fees for each sixty (60) minutes of API unavailability (or portion thereof), up to one hundred percent (100%) of the Service Fees.

Contacting Us

If there are any questions regarding these terms you may contact us here: